FAQs

1. What’s the difference between OEM and ODM services?

  • OEM (Original Equipment Manufacturing): We manufacture products based on your designs, specifications, and branding. The products are entirely customized and sold under your label.

  • ODM (Original Design Manufacturing): We provide pre-designed, ready-to-sell products that can be customized with your branding and minor adjustments. ODM is ideal if you want a quicker path to market.

2. What types of products do you manufacture?

We specialize in a wide range of apparel and accessories, including:

  • T-shirts, hoodies, and sweatshirts.

  • Activewear, sportswear, and athleisure.

  • Outerwear like jackets, coats, and windbreakers.

  • Swimwear, formal wear, and workwear.

  • Denim garments and children’s clothing.

  • Accessories such as hats, bags, scarves, and socks.

3. Do you offer low MOQs (Minimum Order Quantities)?

Yes, we provide flexible production volumes, catering to both startups and established brands. Our minimum order quantities vary based on the type of garment and customization level but are designed to be accessible to businesses of all sizes.

4. Can you source sustainable materials?

Absolutely! Sustainability is a core focus for us. We can source eco-friendly materials such as organic cotton, recycled polyester, bamboo fabrics, and more. We also work with manufacturers who follow environmentally responsible practices.

5. How long does the production process take?

Production timelines vary depending on the complexity of the product and the size of the order. Typically:

  • Sampling/Prototyping: 2–4 weeks.

  • Bulk Production: 4–8 weeks after sample approval.
    We’ll provide a detailed timeline during the consultation phase.

6. Can I request product samples before bulk production?

Yes, we offer sampling services so you can review the product’s quality, design, and fit before approving for bulk production.

7. What branding options do you offer?

We offer a wide range of branding and customization options, including:

  • Custom labels, tags, and packaging.

  • Printing options such as screen printing, sublimation, and DTG (Direct-to-Garment).

  • Embroidery for logos and detailed designs.

  • Specialty finishes like embossing or UV printing.

8. Do you provide design assistance?

Yes! Our in-house design team can help refine your ideas, create technical sketches, and provide recommendations for fabrics, colors, and finishes.

9. Where are your factories located?

We work with a network of high-quality factories in various regions, including Asia, Europe, and the Americas. All our partners are carefully vetted for their expertise, quality standards, and ethical practices.

10. How do you ensure quality?

We follow a strict quality assurance process, including:

  • Thorough inspections at every production stage.

  • Checking for fabric quality, stitching, and overall finish.

  • Ensuring all products meet your specifications before delivery.

11. Do you ship internationally?

Yes, we ship worldwide. Our logistics partners ensure that your orders are delivered on time and in perfect condition, no matter where you are located.

12. How can I get started?

Getting started is simple:

  1. Contact us via our website or email with your requirements.

  2. Share your vision, designs, or ideas.

  3. We’ll guide you through the sampling, production, and delivery process.

13. Can I customize the fabrics and materials used for my products?

Yes! We offer a wide range of fabrics and materials, from natural fibers like cotton and linen to synthetic blends like polyester and nylon. You can specify the type of fabric you prefer based on texture, weight, durability, and functionality. Our team will guide you in selecting the best options for your needs.

14. What is your pricing structure?

Our pricing depends on various factors, including the type of product, customization level, material choices, and order volume. We offer competitive pricing that accommodates both small and large orders. For a personalized quote, contact us with your specific requirements, and we’ll provide you with an accurate estimate.

15. Can I place a custom order with multiple styles and sizes?

Yes, we can handle orders with multiple styles, colors, sizes, and variations. We offer flexibility in creating a diverse range of products under one order, allowing you to tailor your collection to your target audience. Each style can be produced with its own unique specifications, and we’ll ensure consistency across all variations.

16. What is your return policy for bulk orders?

Due to the customized nature of our products, returns are not accepted for bulk orders unless there is a manufacturing defect or quality issue. We encourage you to carefully review your designs and approve samples before production to ensure satisfaction with the final product. In case of any defects, we offer a replacement or refund.

17. How do I track my order?

Once your order is shipped, we will provide you with tracking information through our logistics partners. You’ll be able to monitor the progress of your shipment online and receive updates on its delivery status.

18. Do you offer product photography and marketing materials?

Yes! As part of our full-service offering, we can help you create professional product photography and marketing materials to showcase your new apparel line. From lifestyle photoshoots to detailed product images, we ensure your products are presented in the best possible light for your customers.

19. What happens if I need to make changes after the order has been placed?

Once an order has been placed and production has begun, changes may be limited. However, we understand that adjustments can be necessary. If you need to make changes, please contact us as soon as possible, and we will do our best to accommodate your request before production is finalized.

20. Can I visit your production facilities or meet the manufacturing team?

Yes, we welcome visits to our partner factories upon request. If you're interested in visiting the facilities, please reach out in advance to schedule an appointment. Our team can also arrange virtual tours if you’re unable to visit in person.

21. How can I ensure my design is protected?

We take intellectual property protection seriously. When you work with us, your designs and concepts are kept confidential. We can also sign Non-Disclosure Agreements (NDAs) if needed to further protect your ideas before sharing them with our team or manufacturers.

22. Do you offer sample runs before placing a full order?

Yes, we offer sample runs so you can assess the design, quality, and fit of your products before committing to a full order. This gives you the opportunity to make any necessary adjustments before proceeding with mass production.

23. How do I ensure my brand’s sustainability message is reflected in the manufacturing process?

We understand the importance of sustainability. When working with us, you can choose eco-friendly materials, ethical manufacturing practices, and energy-efficient production processes. We also offer options for recyclable packaging and sustainable dyeing methods. Our team will work with you to align every step of the production process with your sustainability goals.

24. What payment methods do you accept?

We accept a variety of payment methods, including bank transfers, credit cards, and PayPal. Our team will discuss the payment terms and schedules based on your order size and requirements.

25. Can I create a product line with different variations, such as color, size, or design?

Yes, we specialize in creating collections with a wide range of variations. Whether it's different colorways, multiple sizes, or unique design features, we can help you develop a diverse product line that caters to your customer base.

Have More Questions?
If you need further information or assistance, feel free to reach out to our team. We’re happy to answer any inquiries and guide you through the process!